Contact Relde
Use the right role email for brand enquiries, support, legal, billing, or operations.
Updated 2026-06-26New brand, catalogue, and Storefront requests.
Brand and provider enquiriesproviders@relde.comNew brand, partner, and Storefront discussions.
Supportsupport@relde.comPublic site, Storefront, and shopper support questions.
Legal and privacylegal@relde.comLegal notices, privacy requests, terms, and policy questions.
Billingbilling@relde.comBilling, invoice, finance, and settlement questions.
Operationsops@relde.comOperational coordination with confirmed brands and partners.
Brands and providers
Send Storefront and catalogue requests to hello@relde.com. Send traffic, payment, delivery, or partner enquiries to the provider mailbox.
Do not send bank files, private identity files, or raw KYB documents by email unless Relde gives a secure process for that exchange.
Support
For public site, Storefront, shopper, shipping, return, and refund questions, use the support mailbox.
If your purchase or booking happened directly with a brand or seller outside Relde, contact that brand or seller first unless a Relde Storefront told you otherwise.
Legal and privacy
Send legal notices, privacy requests, terms questions, and policy requests to the legal mailbox.
Market legal entity details are listed on the Legal and Privacy pages for legal-context use.
Billing and operations
Use billing for invoice, finance, and settlement questions.
Use operations for confirmed partner coordination. Relde does not run public carrier booking or support tickets from this page.
Market legal details
Select a geo to view the legal company name, identifiers, and address.
Malaysia
Legal notices, privacy requests, and policy questions for Malaysia should use the legal mailbox and the market entity details below.
Entity details are shown only in legal, footer, policy, invoice, or provider-document contexts, not as Relde marketing copy.