Support

What support covers now

Relde can help with public site questions, brand enquiries, Storefront questions, and policy routing.

Relde does not offer a public helpdesk, order lookup, account area, or live support queue from this website.

Buyer and order questions

If a Storefront or brand checkout gives a Relde support route, use support@relde.com and include the brand, product, market, and any public reference you have.

If a brand or seller completed the order outside Relde, use that seller's support route first unless the Storefront says Relde is the support contact.

Where to send requests

Support questions go to support@relde.com.

Privacy and terms questions go to legal@relde.com.

Billing questions go to billing@relde.com.